THE DIGITAL TSUNAMI by Abhijit Bhaduri

THE DIGITAL TSUNAMI - Succeeding in a world turned upside-down by Abhijit Bhaduri (2016), Rupa, New Delhi p 187

Change is the only constant and for business organizations it is much greater a challenge to respond to changing dynamics of market, business, polity and people. Technology has driven the change much faster in the 21st century. Last two decades have witnessed much visible transformations in business and society than any two decades in the last two centuries. It has been phenomenal and exponential in scale and speed.  The emergence of social media has redefined the nature of conversation and communication and has replaced normal bar for millennials in much of their expectations, attitude and assertiveness. Millennials are writing history every day.

In these times Abhijit Bhaduri (HR expert and blogger, consultant and coach) introduces us to the Digital Tsunami through his own style of narrative and experiences. Abhijit weaves an excellent story around contemporary corporations thriving on disruption through technology and drives the reader to understand the pulls and pressures though entrepreneurial successes of some the highly valued corporations of today.  As I write this review, I learn Google has surpassed Apple in market valuation as a brand and has become world's most valuable brand according to Brand Finance.

The book begins with the science of developing a habit and takes the reader along with propriety of reference, posterity of thought and prominence of learning mindset. On one side digitalization is creating opportunities, on the other it is leading the process of automation and robotics is subject to pose a challenge for HR. The mindset has to bridge that gap through exploring new areas of innovation and entrepreneurship to be relevant and responsive.  The escapists are going to suffer the most until some unexpected disruption finds its way.  The book has lot of academic merit (as it derives strength from the contribution of popular researchers in the domain of Digital networks) and provides rich practical lessons (with corporate examples of practices and transformation).

The researches quoted in the text develop a defense for the prepositions Abhijit is putting before the readers. The ownership of ideas and practice is well explained through an excellent example of Drew Manning (of fit2fat2fit fame), Byju Raveendran (of byju.com) and many others. Technology driven companies are going to lead in almost all spheres of business which was unheard in major part of the 20th century. Taxi services (uber), hotel rooms (aibnb), retailing (walmart/amazon), education (byju/coursera/moocs etc), reading (kindle), social connections (facebook/linkedin/twitter) etc are heading towards much greater valuations than the hard core traditional brick and mortar companies. The trend is going to further continue for few more decades and in order to imbibe this change the firms would have to create facilitating physical and virtual environment. It was surprising to note through the book that between 2008 and 2010, eBook sales grew by 1260 per cent. This is something which is unbelievable. Transformation is exponential whereas change is linear.  Digital world is much more inclusive than the analog world.

Companies will have to go digital not to keep up with the competitive forces but simply to keep up with customers (p 45). This is an apt observation by the author. Customers are getting engaged with the products and producers and helping co-creating products and services, hence the competition lies much around customer and his/her experiences rather than the competitor or if we put it differently the customer is the competitor. Digital responsibility needs to be carried out in such a way that it allows customers to help organizations to design appropriate products/services and to have engaging relationship with them.

The world is going to be led by digital leaders of the market to whom Abhijit gives an acronym as FAANG (Facebook, Apple, Amazon, Netflix & Google) and he offers suggestion to build a digital organizational culture through transdisciplinary collaboration, employee branding, innovation, managing workforce diversity effectively, creating digital communication infrastructure, responding through speed and scale, embracing failure, preferring fluid structures and learning to become resilient.

The author suggests to follow five behaviours to develop a mindset towards responding to the Digital Tsunami. They are:

1. Wear someone else's shoes
2. From internal to external focus
3. Design, strategy and technology
4. Rapid prototyping and rapid growth
5. Insights allow for individualization.

Apart from this I appreciate his advice at individual level to go for some MOOCs, listen to something inspiring, and leveraging social media for one's advantage. I personally feel that the workforce has to follow a mix of traditional and pragmatic ways of learning.  May be fully moving away from traditional methods would be too early step.  The doodles given throughout the text makes the book engaging as the summaries explained through them create effective recall in the mind of the reader. He proves to be a digital artist who can draw essence of the narrative in an excellent manner. His understanding of issues is sharp, his language is simple, his articulation looks real, his ability to respond to the call of time is praise worthy, his approach towards future is optimist and his lessons are practical.

The book provides rich information from different sources and much of it is left to the reader to convert it positively into knowledge base according to one's ability. The book is small and could be finished in two sittings. But if one really wants to have some key takeaways it might take little more time.  Overall it is an excellent treat to all the young students of today who are interested in the study of organizations, technology, business, entrepreneurship, strategy and future.  I strongly recommend this title to all who believe in the power of technology and are passionate about future.

THE FLIPSIDE by Adam J Jackson

THE FLIPSIDE: Finding the hidden opportunities in life by ADAM J JACKSON, (2009), Hachette, Headline Business Plus, London, p 260

There comes a time in the life of almost each one of us when we have to make a choice between taking life head on or surrendering before circumstances. Choices are made as per our priority, environment and the gene that drives us to stand with our decision. Sometime it is due to our physical weakness and sometime it is our attitude. Flipside literally is the other side or the side which is not that positive, which is not that bright. I grew up with some quotes occupying sizable memory of my mind - the grass on the other side looks greener; only the wearer knows where the shoe pinches or only the corpse knows what is going on in the grave; Elephant has two set of teeth - one to show off and the other to chew, etc etc.

When we look at the life of successful people we get lured by their followership, their living style, their admiration, and their sense of achievement. We look at their present status. But when we start learning more about them and their journey and the hardships that they faced we become more rationale. Our understanding becomes better and at times we learn that the kind of problems they faced, the kind of physical torture they experienced, the kind of resource crunch they had, it was almost impossible to excel at what they decided to do and contribute.

Then there are people who found opportunity at a time when they were facing the low at life, they transformed their weaknesses into opportunity by taking challenges and finding real purpose of their existence and life. Adam Jackson has collected such great stories of people from across the globe and compiled them in such a remarkable and convincing way. This is what The Flipside as a book is all about. In one way it is a motivating read for the ones who have sustained linearity in their career and have not experienced hardships of life on the other hand it is packed with such strong nutrients to them who are facing the brunt of time and planning to give up on life that they can learn to stand up on their own and convert their weaknesses into opportunities.

The motivation to develop 'logotherapy' by Viktor Frankl who survived a holocaust is something which inspired me most. The whole science of finding meaning to life and to draw people to understand that meaning of life to them is something which in many ways changed the way psychologist thought addressed this issue. We all have grown through the teachings that for each one of us life has a meaning. What Viktor conceived while suffering during the holocaust became one of the best contributions in the domain of psychology. He learnt that main motivation for living is our strong will to find meaning in life and that led him to develop logotherapy.

I read and re-read the following stanzas few times before going further:

‘They came for him on 25 September 1942.  Along with his wife Tilly and his parents, Dr Viktor Frankl was transported to Theresienstadt concentration camp in the north-west region of what is now the Czech Republic.  It was to be the beginning of an unimaginable nightmare that would last three years, in which Dr Frankl lost almost everything and everyone that he held dear.  With the exception of his one sister who had escaped by emigrating to Australia, all of his family were murdered.  Dr Frankl survived one of the darkest, most shameful periods in Europe’s history and bore witness to deprivation and killing on a scale that had never been seen before.  Yet even in those direst of circumstances, enduring extreme hardship and facing the constant threat of death, Dr Frankl was able to find something in his suffering and through his experiences that would not just change his life, but would also go on to help literally hundreds of thousands of others. Dr Frankl did not just survive Nazi persecution, he found a flipside.’ [p 185-187]

The book is full of such experiences of people who developed products and services, who found real meaning and call from within and pursued that and excelled. The flip side drove them to think of the cause of their existence, it gave them strength to prove their point through their excellent performances and it provided them with an opportunity to transform themselves into a person who stood by one’s call. The examples of the contributions made by Graham Bell, Thomas Alva Edison, Michael Bloomberg, Louis Braille, Richard Branson, Harland Sanders, Walt Disney, Amit Goffer, Spencer Silver, Richard Turner and many others make the book rich in its content.

I thoroughly enjoyed reading this title for two strong reasons. One, that it is full of well written true success stories and another is that Adam talked about many of my familiar and favourite works e.g., Blink by Malcolm Gladwell, Predictably Irrational by Dan Ariely, Good to Great by Jim Collins and subjective well-being by Ed Diener and alike. The life story of Dan Ariely and his contributions are in itself a testimony to the flip side he experienced.

As a student of Business and Management I would like to relate many instances with the Theory of Constraints. I think it makes lot of sense to explore the limiting factors and to see how organizations have responded to the call of the time. My belief has been that people living in scarcity of resources and suppression demonstrate lot of inner strength to prove their meaningful existence and the competency to excel in much better way as compared to their counterparts living with all comforts of life, leisure and luxury. Adam has helped me strengthen my belief.

Though at some places I found the flow being broken and then beginning is sudden and at some places the ends are left loose, yet I recommend this book to all those who are seeking excellence and who believe that our perception towards life makes what and how we chart out our journey further.

I am reproducing an expression of Viktor Frankl as quoted in this title:

‘We must never forget that we may also find meaning in life even when confronted with a hopeless situation, when facing a fate that cannot be changed.  For what then matters is to bear witness to the uniquely human potential at its best, which is to transform a personal tragedy into a triumph, to turn one’s predicament into a human achievement.’

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also read reviews of:

Why I failed
Good to Great
Outliers
How the mighty fall
Positive Psychology

Leading the Revolution by Gary Hamel

Leading the Revolution by Gary Hamel, Harvard Business School Press, Boston, Massachusetts, 2000, p 333 ($29.95)

Excerpts:
p xi
'Indeed, the real story of Silicon valley is not 'e' but 'i' not electronic commerce but innovation and imagination. What distinguishes many of the dotcom companies is not there technical provess (you won't find any billion dollar R&D budgets, but their imagination. They are young, hungry, and totally devoid of tradition. It is the power of 'i', rather than 'e' that separates the winners from the loosers in the 21st century economy.
Moreover, companies like Nokia, Enron and Schwab have shown themselves capable of continually reinventing themselves and their industries. '

p 11

To fully realize the promise of our new age, each of us must become a dreamer, as well as a doer. In the age of progress, dreams were often little more than fantasies. Today, as never before, they are doorways to new realities. Our collective selves - our organisations - must also learn to dream. In many organizations there has been a massive failure of collective imagination. How else can one account for the fact that so many organizations have been caught flat-footed by the future?
...
Somewhere out there is a bullet with your company's name on it. Somewhere out there is a competitor, unborn and unknown, that will render your strategy obsolete. You can't dodge the bullet - you're going to have to shoot first. You're going to have to out-innovate the innovators. Those who live by the sword will be shot by those who don't.

p 13
Organizational learning and knowledge menagement are first cousins to continuous improvement. They are more about getting better than getting different....

p 28

The New Innovation Agenda

Continuous Improvement and Nonlinear innovation
Product and process innovation and Business Concept Innovation
‘Releasing’ wealth and Creating wealth
Serendipity and Capability
Visionaries and Activists
Scientists, marketers and Silicon Valley


p 149

You can’t use an old map to find a new land

p 188
How to Start an Insurrection

Step 1: Build a point of view (POV)
What is changing in the world?
What opportunities do these changes make possible?
What are the business concepts that would profitably exploit these changes?
P 191
Step 2: Write a Manifesto
p 194
Step 3: Create a Coalition
Who is already in your orbit? Surely you’ve already been talking to some folks about your revolutionary ideas.
Are there staff groups or task forces in the company that might be naturally inclined toward your point of view?
Are there any cross-company initiatives you could tap into?
Who across the organization might have a stake in the success of your campaign?
What are the news groups or e-mail distribution lists you might hijack?
p 196
Step 4: Pick your targets and pick your moments
p 198
Step 5: Co-opt and Neutralize
p 199
Step 6: Find a translator
p 201
Step 7: Win Small, Win Early, Win Often
p 202
Step 8: Isolate, Infiltrate, Integrate