Positive Psychology by Alan Carr

POSITIVE PSYCHOLOGY - The Science of Happiness and Human Strengths by Alan Carr (2004), Routledge - Taylor & Francis Group (London & New York) p 388

My interest in happiness and well being drove me to understand the constituents of positive psychology (PP) in deep.  I met C R Snyder in 2004 and we discussed about his Hope Theory and Pathways. When I read his text on PP (coauthored with Shane Lopez and published by Sage), I got little more interested in PP and that introduced me to Alan Carr and his work and that is how I landed up reading this rich, simple, systematic and superb text.  For a student of psychology PP is an interesting area which has evolved in the times of work stress, work life balance, organizational pressures and competition and related developing issues which have assumed more importance in the wake of globalisation and focus on mobility. 

Though Snyder's text was an exhaustive and illustrative one, Carr's work is relatively brief concentrating on the development of concept of different constituents of PP. The development of psychology from a science of managing disability to clinical solutions has added a new vista as to deal with human strengths and concentrate on individual happiness and well being.  This is the basic premise of PP.  The book is divided in 9 chapters - Happiness, Flow, Hope and Optimism, Emotional Intelligence, Giftedness, creativity & wisdom, Positive traits and motives, Positive self, Positive relationships, and Positive change.  These are the constituents or basic elements of PP and Alan has elaborated each one of them brilliantly supported with relevant research citations and related literature. Research tools and instruments are discussed with their application and derived findings to strengthen the defense and develop a stronger concept.  

Researchers and authors like Edward Diener, David Watson, Martin Saligman, Charles Synder, Christopher Peterson, Michael Argyle, Mihaly Csikszentmihalyi, Daniel Kahneman, David Myers, etc have contributed extensively in the development of different aspects of PP and their measurement. Their contributions have been cited wherever appropriate. 

Each chapter begins with learning objectives and ends with implications, controversies, summary, questions, further reading, measures for use and glossary. The writing of the text is very simple and easy to understand. Though this text was written around ten years before, it provides strong foundation for this emerging field of knowledge in the area of psychology.  Alan's contribution to the cause of expanding PP shall go a long way in its development and academic sustainability. For a beginner and entry level psychology student this shall immensely help.

101 Myths & Realities @ the office by UTKARSH RAI

101 MYTHS & REALITIES @ THE OFFICE - how to get the best out of yourself and your team, by UTKARSH RAI (2012) Portfolio, Penguin Books, India p 283

In the early decades of the twentieth century, a German sociologist, Max Weber, among few scholars, initiated thinking on the development of efficient systems for organizational administration.  He developed the basic principles of Bureaucracy which surrounded on position, authority, performance, social standing (personal contacts), role clarity, task responsibilities, hierarchy, rules, standard operating systems, procedures, norms, behaviour etc.  More or less during the same timeline (1916), Henry Fayol (the CEO of Comambault Mining), a French mining engineer, identified 14 Principles of Management for general administration.     As Weber's principles, these principles also provided a general guide for work efficiency and called for developing proper systems in order to manage the resources of an organisation more efficiently.  In the literature on management primarily this was the beginning point when general administration was discussed at such a length and both academia as well as the practitioners were realising the importance of systems and structure for office work-flow.

Hundred years down the line, the principles of work behaviour for efficient use of resources are reiterated in changing business environment.  The relationship between boss and subordinates, management and employees, business and society has been under scan in last 30-40 years and there is evidence that it is very difficult to find a universal approach and timeless practice which can lead to best possible results as outcome from the workforce.

In these times a book by Utkarsh Rai on looking at the prevalent myths at the workplace as against the realities make a strong case for its practice and follow up.  The author successfully draws 101 myths and counters them with the realities and provides prescriptions for management as well as the employee to get prepared and to get away with the general thinking which is in many cases wrongly perceived and placed.  The book covers almost all parts of the general principles of management starting with promotion and taking along other intrinsic and extrinsic factors of work, like salary, career, working relationship, colleagues, subordinates, appraisal etc.  The foreword written by Nandan Nilekani and the praise by Kiran Majumdar Shaw and Som Mittal positions the book before its readers with conviction and clarity.  This might initially be a strategic decision of the author, however after reading the book I too felt attached to their views on appreciating the author for clearly explaining the myths and posing it with the prevalent reality and the way as to how to face it.

The style of its presentation is simple and very much reader friendly as it is positioned as a guide for all employees at different levels of management.  I get reminded of the management challenges that Peter Drucker [Management Challenges in the 21^st Century, 1999, Butterworth-Heinemann, USA] talked about in his book through assumptions and realities whether on the role of management, or the approaches to deal with employees. 

The simple language of the book through the practical examples and day-to-day events make it engrossing, relevant and convincing.  It is written in a format which suits self-help books but is packaged quite differently as one can jump from one myth to another one very easily without being caught in missing the continuity. The conversations at the office cafeterias could be observed and one can easily find the scenarios wherein the book fits well and provides a simple prescription as to how to deal with the situation at hand whether you are an employee or a manager.  The prescriptions are more suggestive in nature and the perspective is very positive which come very handy while one encounters a dilemma as to how to deal in such a situation.   

As I was reading through the book and looking at the myths and realities I often got reminded of a concerned theory from management, leadership, or/and motivation literature.  Though the book does not really cite any theory but it is quite aptly seem to be applied which looks coincidental.  This is where and how theories and practice bridge the gap and this is what for I like this book.  I wished some more myths in the categories of work-life balance, stress, time management, organizational conflict, mindset mapping, challenges, training and learning, etc.  Though in most of the cases both the perspective have been taken, however at some places, e.g., Myth - communicating in the native language will help the project, Reality – it might hinder team relationships for those who do not understand the language, (p 256) the prescription for employee is missing which could have been done.

The work experience of the author is well reflected all through the book at different levels of management and certain practices of an ideal versus practical life are nicely related and juxtaposed in the text of the book which even a layman can follow. Just to mention an example of this is myth - my colleague is my best friend, as against the reality: the real check of friendship is when one is promoted over other.  This is so practical that one faces it day in and day out at the workplace.  Such myths make the book practical as one relates with the book and finds oneself in one or the other myth.  After going through all the myths and realities one tends to discover the dominance of the great power of soft skills over the technical knowledge of one’s specialisation or one’s core area.  In most of the cases I found that the role of interpersonal relationship is dominating and having a clear conscience with positive bent of mind solves almost all the problems that one faces at the work place.

The organizational priorities, manager’s choice (based on logic and rationale and not favouritism), employee’s attitude and aspirations, social pressure, etc are elaborated through the myths and realities which make the book rich, reflective and reiterative at many places. The author deserves all the kudos for this effort. Though much has been written on principles of management in the last century, many have researched the 14 principles from the angle of their applicability in the present context [e.g. Rodrigues (2001) Fayol’s 14 Principles of Management then and now: a framework for managing today’s organizations effectively, Management Decision, 39(10) 880-889], many have questioned timelessness of those principles, yet those principles find their relevance as they are the academic reference points in the management literature. This book provides a practical outlook to the theoretical principles in the modern day organizations and suggests a well charted path for how to get best out of yourself and your team. For employees of today this book provides a hope for tomorrow.

GET TO THE TOP by Suhel Seth

GET TO THE TOP - The ten rules for social success by Suhel Seth (2011) Random House India, p 196

I have always believed that it is the relationships which provide energy and strength to carry on with life positively.  It is through relationships that we get to learn the nuances of leading life successfully and in full king size.  Friendship is one such relationship and since it involves the choice rather than imposition one has to be cautious while choosing friends and committed while maintaining friendships.  This is the basic rule that I have been following.  Having watched Suhel Seth on TV and read him through his columns, when I came to know about this title called 'Get to the top', I decided then and there to get a copy and go through it to further explore on the art of maintaining relationships.

This book is divided in four parts which cover 10 chapters, 4 appendixes apart from acknowledgement section.  Relationships are mutual and could be initiated by either party.  At times we look at a person and get attracted to talk to and at times people get attracted to us.  

The book provides the keys for attracting the attention so that people keep looking forward for meeting you or listening to you or sharing some time with you, he provides two rules for that, viz., the self-development rule and the impact rule.  Similarly the book prescribes many rules and guides the reader to follow some practices which always help to maintain long lasting relationships.  The book is full of anecdotes and examples from the personal life of Suhel and after going through the book one would certainly develop an admiration of the author as he is able to balance his relationships between two persons of totally different ideology.  This is an impressible art.  And in a very suggestive form this book helps one to that call of balancing act.  Respect for friends and selfless commitment is a virtue and it is really a very difficult act, though not impossible.  His relationships with his friends like Russi Mody (though at a time his boss), Vijay Mallya, Kapil Sibal, Arun Jaitley, Barkha Dutt, etc. (a complete list of friends is given at the end of the book who taught him the secret of learning how to get to the top), as narrated and illustrated through the events makes the book rich in its delivery and content as well as relevant and convincing to the reader.   

The most important advice I liked was the uprightness and consistency in one’s behavior and I too strongly feel that it might result in some short term losses but at the end one is sure of being admired by the affected parties.  So a great lesson and practice which keeps one as an honest, concerned and committed relation maintainer.

I loved some of the sentences like : Ultimately, the secret to expressing an opinion intelligently is to ensure that it doesn’t cause irreparable offence (p38), be interested in people, not because of how wealthy or intelligent they are or how old, but because of what they are like (p 57), once you discover that you are the object of gossip, take instant action (p 74), Bitching isn’t the only thing that erodes trust. So does praise.  Too often compliments can became flattery and flattery puts you in a n asymmetrical relationship with a person (p 75), turning friends into clients is a recipe for disaster (p 120), remember always that the rich and powerful ultimately want the same things as the rest of us (p 168), no matter how powerful or influential a crook is, you should realize that you can never have him as your true friend (p169), never give precedence to your new friends over your childhood friends.  Your childhood friends are the only ones who will never judge you for what you have become or when you have failed (p 170),

He chants some mantra’s like: having opinion is the key to getting noticed, people need to be like sanitary napkins – absorb all opinions but not colour the issues, think like a debater – respect the other side of your argument, delivery is key – opinions should make you friends not enemies, invite people to your home who will laugh and be happy irrespective of material considerations like which car they drive or what clothes they wear.

In total the book is packaged very nicely and it really does not take much time to get through the end of the book.  I personally enjoyed reading it for a change. 

Revolution 2020 - Love, Corruption, Ambition

REVOLUTION 2020 - Love, Corruption, Ambition (2011) by Chetan Bhagat, Rupa Publications, India

Before the formal launch of the book, in my mind it was obvious that if now Chetan writes something it must be related to corruption, looking at his active visual presence on different channels in the wake of uproar against corrupt politicians and system. Hence it was not a surprise for me, however the plot of the book really caught my attention and I really loved the approach, agenda and activation of this young (no more budding) and established author, an iconic figure for the youth who understands their lingo and who seems genuinely concerned on the deterioration of educational standards. He respects the social fabric but does not mind rejecting the social clutches of free market capitalism.

This fictional story surrounds three young friends (two boys, one girl) like any other bollywood love triangle and develops around their families, ambitions (more than theirs, their parents), migrations and reunions. The rivalry between two friends, one who responds to the dreams of his father and another one though gets an engineering degree, still lands up concentrating on his passion of writing, and becomes a journalist. The girl keeps her flirtatiousness alive while swapping her way through shifting her suspicious loyalties towards both of them.

Chetan successfully depicts the realities of Indian middle class through his textual ability of getting attached to the reader as he mentions - In most parts of the world, speaking about your income is taboo. In India, you share the figures like your zodiac sign, especially if you have lots. Further his punch on friendship is quite apt when he says - Successful people dont have friends. (p 5). Through this book he tries warning those parents who impose their own dreams on their children without even leaving any room for their wards to have their own thinking on their future. Quite truly mention of paternal love obviously overestimates progeny's abilities (p 26) drives me to renew my belief about the trust, confidence and faith parents presuppose in their children.

The journey of a young lad from Varanasi (UP) to Kota (Rajasthan) in the expectation of getting into one of the best engineering colleges of the country is mesmerizing, more so when I have myself seen many of my young relatives sending their wards to this city. Kota is known for transforming tender teenagers into mechanical entities through developing an attitude that by just cracking the entrance their bright future is assured. It is quite ironical for a country like India that every young student passing out from a school dreams of only getting into engineering or medical. And if one does not succeed in getting into either of them, he/she develops a complex which keeps reminding him/her of the failure throughout their lives. It is not just ironic but unfortunate as well.

The story present in this book exposes many aspects of the coaching institutes and these preparatories through the experiences of the auto rickshaw drivers, owners of paying guest facilities, managers and other employees of the coaching institutes etc. Everything follows pure market dynamics.

The reunion of these friends while in their professional career opens another dimension of present day opportunism. The involvement of politicians in business ventures and their strong patronage of such initiatives with ulterior motive of sustainable consideration is another low which India is facing at present. At this moment the book more closely resembles a bollywood drama resulting in some reconciliations and compromises. The good and not-so-good, ideal and practical, right and wrong, dichotomies compel the reader to look around for suitable defense.

The emergence of private engineering and management colleges with profit motive as against philanthropic initiative is spoiling the educational environment in the country. Chetan also seems quite serious about it, just read some of his lines in the book - Politicians, builders, beedi-makers, anybody with experience in shady business does really well in education (p 116) and Most people who own colleges in India haven’t (gone to college themselves). Stupid people go to college, smart people own them. (p 120). I do not think that we are matured enough as a country, economically, socially and politically, that we can leave this domain of management and development of education in the hands of private entrepreneurs who believe in vulgar display of their wealth.

The end of the story seemed to me quite expected, surrender and sacrifice for the cause of true love.

Apart from the mention of one of my favorite songs (If you want to make the world a better place - Man in the mirror song by Michael Jackson, and Kailash Kher), I loved some of the lines of Chetan as follows:

Take a top ranker to meet your parents when u have flanked. (p 31)

In small towns, everyone is interested in every male and female interaction. (p 35)

When people achieve something they become self-obsessed. (p 40)

Girls are the best topic switchers in the world. (p 46)

This complex vortex of tests, classes, selections and preparations (AIEEE & JEE) is something every insignificant Indian student like me has to go through to have a shot at a decent life. (p 55)

Once you get low marks, you learn to lower your eyes rather quickly. (p 64)

Love, officially is nothing but a bitch. (p 73)

We dont get things easily, marks, ranks, girls - nothing is easy for us.... no home, no school, no college, no job, Only Kota. (p 79)

Sometimes the only way to get rid of an unpleasant feeling is to replace it with another unpleasant feeling. (p 80)

Love is what your parents give you if you clear the IIT exam. (p 81)

Girls get extremely upset if you give them evidence contrary to their belief. (p 85)

When someone refers to your weak spot even indirectly, it hurts. (p 89)

There is a sense of power when you sit in a white government Ambassador car with a red light on top. (p 96)

Losers, even if they dont have a brain, have a heart. (p 102)

Ease of cremation is one solid advantage of being in Varanasi. The death industry drives the city.... probably the only city on earth where Death is a tourist attraction. (p 109)

Politicians can multitask better than most people. (p 123)

We don’t fix cases, we fix the people in the cases. (p 125)

(finished reading on 23 Oct 2011 (10:30 pm) Shillong.... compiled notes and wrote this review on this day...20 March 2012, 11 pm)